Return Policy – Top Appliance Repair Houston

At Top Appliance Repair Houston, we are dedicated to providing dependable, high-quality appliance repair services. This Return Policy outlines when a refund may be considered and the process for submitting a request.

Service Satisfaction

Your satisfaction is important to us. If you are not satisfied with the service you received, please reach out to us as soon as possible so we can review the issue and work toward a resolution.

Return Eligibility

Return requests will be reviewed under the following circumstances:

• The repair service was not completed as agreed

• Parts or labor were billed incorrectly

• A technician error directly affected the quality or outcome of the repair

Return Request Process

To request a Return, please follow these steps:

• Contact us by phone or email within 7 days of the service date

• Provide your service invoice or receipt

• Include a clear explanation of your concern

Our team will review your request and respond within 3 business days.

Return Method

If your Return is approved, it will be issued to the original payment method used during your service. Processing times may vary depending on your bank or payment provider.

Non-Returnable Services

Services that were performed correctly and according to the agreed scope of work are not eligible for a Return. Additionally, properly installed and functioning replacement parts are non-returnable.